Scooper Marketplace Terms

1. Independent Contractor Status

• You are an independent contractor, not an employee, partner, agent, or representative of InsightScoop or Yardura.
• You control when and whether to accept offers and how to perform your work, subject to platform requirements and customer instructions.
• You may perform services for other companies; there is no exclusivity requirement.
• You are responsible for all taxes, insurance, permits, and licenses required for your business.

2. Eligibility, Background Checks, and Training

• Minimum age is 18 and you must have lawful work authorization.
• Background checks and identity verification may be required before approval and periodically thereafter.
• Required training, certifications, or safety modules must be completed to remain active on the platform.

3. Access, Safety, and Conduct

• You must follow customer access instructions and respect property boundaries. Access is a limited license for the scheduled service only.
• You are responsible for safe work practices and compliance with all applicable laws and local ordinances.
• You may decline or leave a visit if conditions are unsafe (aggressive animals, hazardous debris, weather emergencies).
• Professional conduct is required. Harassment, discrimination, or unsafe behavior results in immediate removal.

4. Quality Assurance and Proof of Service

• You must follow visit steps, capture required media, and submit accurate notes.
• Visits are reviewed for quality and compliance. Failed QA reviews may result in required rework, reduced payouts, or removal from routes.
• You agree that payouts may be reduced or forfeited (up to 50%) when QA review standards are not met, proof is inaccurate, or a visit is not completed.
• Repeat reliability issues (late arrivals, no-shows, missed steps) may lead to deactivation or route limits.

5. Compensation and Payouts

• Compensation is stated in the offer and is payable only for completed visits that pass QA review and customer dispute windows.
• Payouts may be delayed for investigation of fraud, disputes, or incomplete documentation.
• Tips and bonuses are discretionary and may be adjusted for chargebacks or fraud.

6. Equipment and Expenses

• You are responsible for maintaining a smartphone, data plan, transportation, and any required tools or protective equipment.
• If a starter kit is provided, it remains InsightScoop property unless otherwise stated. Lost or damaged equipment may be charged back.

7. Data, Privacy, and Media

• You consent to capturing photos, videos, and notes as required by visit workflows.
• All media and work product captured on visits is owned by InsightScoop for service verification, customer reporting, and quality analytics.
• You must not store or share customer data outside the platform.

8. Insurance and Liability

• You are responsible for your own insurance coverage, including auto, health, and general liability.
• InsightScoop is not liable for injuries, damages, or losses arising from your work, except where required by law.
• You agree to indemnify InsightScoop for claims arising from your negligence, misconduct, or policy violations.

9. Termination and Deactivation

• You may stop using the platform at any time. InsightScoop may suspend or deactivate access for policy violations, safety concerns, fraud, or repeated QA failures.
• Outstanding payouts remain subject to QA, dispute, and fraud review.

10. Dispute Resolution

These terms are governed by Minnesota law. Disputes will be addressed through informal resolution first, followed by mediation in Minneapolis, Minnesota. You agree to waive jury trials where permitted by law.

11. Updates

We may update these terms as the marketplace evolves. Continued use after an update constitutes acceptance of the revised terms.

12. Contact

Questions? Email hello@yardura.com.